Sheriff Alert Care Calls

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How Sheriff Alert Care Calls Works.

A SIMPLE PHONE CALL. A LITTLE REASSURANCE. GREATER PEACE OF MIND.

 

Getting started is easy! Our Care Calls provide regularly scheduled check-in calls, helping seniors, individuals living alone, and their families feel more secure.

 

  • STEP 1 — SIGN UP FOR CARE CALLS

Complete our Contact form or call 276-832-1016.
Our Sheriff Alert Team will help you enroll and answer your questions.
FREE in participating counties. Just $24.95/month nationwide!

  • STEP 2 — CHOOSE YOUR CALLING SCHEDULE

Select the times and frequency that work best for you, from 1 to 8 Care Calls daily.
Our team will help customize a schedule to fit your needs.

  • STEP 3 — ANSWER YOUR CARE CALL

You'll receive an automated Care Call at your scheduled time.
PRESS 1 — To confirm you're okay.
PRESS 3 — To indicate you need assistance.
That's it! No complicated technology, special equipment, or computer skills required.

IMPORTANT: Pressing 3 for help immediately initiates our emergency notification procedures, including contacting 911. You don't have to wait for 4 unsuccessful calls.

REGULAR CHECK-INS. PERSONALIZED SCHEDULES. PEACE OF MIND.

WHAT HAPPENS IF SOMEONE DOESN'T ANSWER?

WE DON'T SIMPLY STOP CALLING. WE FOLLOW UP!
Your safety and peace of mind are our priorities.
If a participant doesn't answer their scheduled Care Call, we follow an established procedure:
 
▪ Four Contact Attempts: Our system makes up to four attempts to reach the participant.
▪ Emergency Notification: If all four attempts are unsuccessful, our team initiates the appropriate emergency notification procedures, including contacting 911 when warranted.
▪ Emergency Contact: We attempt to notify the participant's designated emergency contact.
▪ Law Enforcement Welfare Check: If neither the participant nor their emergency contact can be reached, our team coordinates with local law enforcement to request a welfare check.


BECAUSE NO ONE SHOULD BE LEFT WONDERING IF SOMEONE IS SAFE.
Sheriff Alert Care Calls provides an extra layer of reassurance and security for seniors, individuals living alone, and their families.

Our Care Call Program is not a replacement for 911 or emergency medical services.

SIGN UP FOR CARE CALLS